About Us

Who We Are

Akroates Health Care provides high-quality, personalised home care, live-in care and support services to adults of all ages. Central to our approach is the rights of the individual, to whom we are dedicated to enhancing quality of life and helping them to retain independence in their own homes for longer.

We recognise that each of our clients is an individual, someone with their own diverse needs and requirements. That is why we invest our time getting to know the individual and together creating a personalised plan to enable the individual to live a life that is as independent, active and fulfilled as possible.

The company’s founders include former NHS nurse with over 5 years’ experience, providing physical health care for patients in hospitals and in the community. The Director, is a qualified RGN with over 5 years experience in health care. She has a vision, expertise, rigorous quality and resources of an experienced care agency ensuring the company is well led, managed and the governance of the company is regularly reviewed assuring the delivery of high-quality person-centred care.

Our Mission

Our mission at Akroates Healthcare is to enhance the quality of life for the individuals and families accustomed to our care by providing exceptional care services. We strive to promote independence, preserve dignity, and foster a sense of belonging within the comfort of one’s own home. We are committed to delivering compassionate care that exceeds expectations and empowers individuals to live their lives to the fullest.

Our Vision

To be the most trusted home care provider in the communities we service and to be amongst the top 10 for customer satisfaction ratings in Stafford within 10 years of establishing our business.

Our Values

Commitment – Give our all-in offering services.

Respect – Due regard of our service users feelings, wishes or rights.

Choice – Service user preferences to be always considered with the family support.

Privacy – Maintain confidentiality on our service users information, with policies in place that emphasis on confidentiality.

Equality – Treat our service users the same regardless of their race, age or culture